All you need is a device with a sufficiently fast Internet connection, audio output and a current browser. Plugins and additional software are not required.
The live stream isn’t working!
The live stream is based on HTML5 and requires at least Internet Explorer Verison 11; earlier versions of Internet Explorer and outdated versions of other browsers are not able to display HTML5 content correctly.
Please install/use a current version of a common browser like Chrome or Firefox.
The live stream jerks or stops!
Make sure that no other processes with intensive Internet use (e.g. file download) are active. Also check whether your Internet connection is fast enough – we recommend a transfer speed of approx. 6,000 Kbit/second.
If you are using a mobile device, make sure that the signal quality is sufficient – the use of WLAN should be preferred over mobile Internet use.
A heavy load on your device can also have a negative effect on the quality. Therefore close tabs and programs that are currently not needed.
I can't log in!
Please make sure that you enter the access data exactly as received. If in doubt, copy the password and paste it into the website.
If you still cannot log in, please send an email (German or English) to email@example.com. For security reasons, requests can only be processed if they are sent from the email address used for logging in.
Why do I not see any input option for questions, and why are no questions listed?
You will also need a current browser. If you are using an outdated browser version, please update it or install/use the latest version of Chrome or Firefox.